Assuming you would like an English translation:
Want to call Renfe? Discover their customer service hours and useful tips.
Renfe: Customer service hours and useful tips
Hours of Operation:
Customer service hours for Renfe are Monday-Friday 9:00am-7:00pm, and Saturday 9:00am-2:00pm. If you need to contact customer service outside of these hours, you can do so by email or through the Renfe website.
Useful Tips:
- If you’re traveling with a large group, it’s always best to make a reservation in advance.
- If you’re traveling during busy times, such as holidays or peak tourist season, it’s a good idea to book your tickets as early as possible.
- If you have any questions or need assistance, don’t hesitate to ask a station attendant or member of the Renfe staff. They’re always happy to help!
Email:
If you need to contact customer service outside of normal hours, you can email them at atencionclientes@renfe.com. Please include your name, contact information, and a brief description of your inquiry.
Need to contact Renfe? Discover their customer service hours and useful tips
How to contact Renfe
There are several ways to contact Renfe customer service. The hours of operation are Monday to Friday, 9am to 9pm, and Saturday 9am to 2pm. You can reach them by:
- calling 902 240 202
- visiting the website www.renfe.com/EN/atencion_cliente/index.html
- filling out the online form with your suggestions or questions
For questions about tickets or reservations, the best way to reach customer service is by calling the customer service number. If you have any problems with your trip, you can go to the Barcelona Sants station office. The office is open every day from 6am to 10pm.
We hope this information is helpful. Enjoy your trip!
Having trouble contacting Renfe? Check out these tips
¿Tienes problemas al contactar a Renfe? Echa un vistazo a estos consejos:
A veces, puede ser difícil obtener una respuesta de Renfe, pero hay algunas maneras de aumentar tus chances de éxito.
1. Intenta llamar durante los horarios de oficina. Renfe atiende llamadas de lunes a viernes de 9:00 a 18:00.
2. Si estás llamando desde el extranjero, asegúrate de marcar el prefijo correcto. El número de teléfono de Renfe es +34 902 320 320.
3. Si hablas inglés, puedes llamar al número de teléfono internacional de Renfe y seleccionar la opción para hablar con un representante en inglés.
4. Otra opción es enviar un correo electrónico a Renfe. Puedes encontrar el formulario de contacto en su sitio web. Renfe es una de las principales compañías ferroviarias de España y ofrece un buen servicio de atención al cliente. Si necesitas llamar a Renfe, ahora sabes sus horarios de atención y los consejos útiles que te ayudarán a obtener la información que necesitas.